Automation Software Support Engineer - Remote

Alpharetta, Georgia Software Engineering 123 days ago

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Summary: Seeking a customer-focused Automation Software Support Specialist to provide remote support and development for automation and robotic systems, with expertise in PLC programming, software troubleshooting, and client relations.

Responsibilities:

  • Provide remote technical support for automation equipment issues, focusing on robotic systems.

  • Collaborate with global clients to offer top-notch customer service and technical assistance.

  • Engage in software development for ongoing projects and manage post-sale software/computer-related projects.

  • Build and maintain strong client relationships to support long-term business partnerships.

  • Adhere to health and safety policies during all work activities.

Requirements:

  • Proficient in blueprint/schematic reading.

  • Experience with PLC programming (Allen Bradley or Siemens).

  • Knowledge of Oracle PL/SQL, Microsoft Transact SQL, .NET Framework, Visual Basic, ASi Safety systems.

  • Competent with TCP/IP networking, system integration with servo motors/software in industrial settings.

  • Ability to adapt quickly to changes, work under pressure in a complex environment.

  • Flexible availability for evenings, weekends, and overtime as needed.

  • Bachelor's degree in Software Engineering/Mechatronics, Computer Science or related field.

Preferred Skills:

  • Experience with Oracle, SQL databases or Java programming languages.

  • Demonstrated experience working with network protocols, various programming languages and servo drives.

Travel Requirements:

  • Must be willing to travel nationally and internationally (10% - 15%).

  • Possess a valid driver's license and passport with the ability to travel without restrictions.

Pay: 60-70k

 

 Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

 



Pay Details: $60,000.00 to $70,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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