Systems Administrator II

Summary: Seeking a Systems Administrator II to provide Tier 3 desktop engineering support, package and deploy Windows software, and work with various teams to manage workstation security.

Job Requirements:

• BS in Computer Science, Systems Engineering, or related field or equivalent experience

• 4+ years relevant experience (2+ years with a MS/MIS Degree)

• 2+ years of experience providing Tier II, III & IV support in a Windows-based environment

• Experience with System Center Configuration Manager and end-user workstation environments

• Hands-on knowledge of Active Directory Group policy for workstations

• Experience with PIV and CAC authentication

• Ability to obtain and maintain a Public Trust clearance

• 2+ years of experience with workstation systems management systems (e.g., SCCM, Symantec Endpoint Manager, Intune)

• 5+ years of experience in an operations role

Preferred Skills:

• Government contracting experience, particularly with the DOJ

• Existing/current DOJ or DOD Clearance

• ITSM knowledge and experience, especially with ServiceNow

• Extensive knowledge of Windows 10 operating system

Job Responsibilities:

• Provide Tier 3 desktop engineering support

• Complete incident tickets and service requests within SLA using a modern tracking system

• Package and deploy Windows workstation software in a hardened environment

• Troubleshoot and support Windows 10 workstations and software

• Utilize Active Directory, Microsoft System Center Configuration Manager, and other tools to support diverse customers

• Implement and manage workstation security strategy in collaboration with various teams

• Support monthly and expedited patching of workstations, including application of STIGs and emergency security updates

Pay Details: $29.00 to $39.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance