Customer Service Coordinator

Amherst, New Hampshire Technicians 152 days ago

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Summary: Seeking a Customer Service Coordinator responsible for processing shipping paperwork, maintaining company files, and handling customer inquiries.

Job Requirements:

  • Proficient in MS Excel

  • Data entry experience preferred

  • Great Plains experience preferred

Job Responsibilities:

  • Process daily shipping paperwork and billing, sales entries into Sesame, and balance at end of day, week, and month

  • Maintain company files on a daily basis

  • Answer company telephones

  • Compile and distribute various reports including sales, forecast, bookings, sample review, production review, and activity updates

  • Log and prepare quotation paperwork

  • Determine needs and derive estimated costs to develop quotations and proposals

  • Process new or existing customer orders

  • Type and distribute approved quotations to interested parties

  • Enter received data into computer noting quantities, delivery dates, materials, specifications, instructions, and other data

  • Follow up on missing or incorrect information; print revisions for distribution

  • Assist in answering telephone inquiries regarding pricing, scheduling, and quotations

  • Distribute sales literature and part specification sheets



Pay Details: $14.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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