Resource Service Coordinator

Miramar, Florida Office/Professional 22 days ago

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Summary:
Coordinate technicians, schedule service calls, and ensure timely completion of appointments for HVAC and temperature control systems.

Job Requirements:

  • One-year certificate from a college or technical school, or 3+ years of related experience/training, or an equivalent combination of education and experience.
  • Working knowledge of office equipment and Microsoft Office products.
  • Familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls is preferred.
  • Strong computer skills.
  • Ability to multi-task effectively.

Preferred Skills:

  • HVAC knowledge is a significant advantage.

Job Responsibilities:

  • Coordinate service resources and assign technicians to projects.
  • Schedule personnel, materials, sub-contractors, and equipment based on project requirements.
  • Input project locations into the system and generate work order documents.
  • Dispatch technicians and notify customers of service schedules.
  • Ensure timely completion of appointments and proper follow-up.
  • Interact and communicate with Project Managers and Area Service Managers to assign and dispatch technicians.
  • Manage customer interactions and satisfaction throughout the service process.


Pay Details: $20.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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