Computer Support Specialist

Thibodaux, Louisiana Office/Professional 131 days ago

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Summary: Seeking a Computer Support Specialist to provide onsite deskside Tier 2 support and manage hardware/software issues ensuring customer satisfaction.

Job Requirements:

  • 1 year or more IT technical experience or recent college grad

  • Experience with hardware/new user setup, break fix for hardware/software

  • Knowledge of computing and networking concepts and fundamentals

  • Ability to use standard desktop load applications such as Microsoft Office, intranet, and internet functions

  • Knowledge of computer security policies

  • Degree in an Information Technology discipline or equivalent experience (High School or secondary diploma or equivalent)

Preferred Skills:

  • Familiarity with ServiceNow ticketing system

Job Responsibilities:

  • Provide onsite deskside Tier 2 support

  • Image computers, replace printer toner, dispose of outdated assets, resolve trouble tickets from ServiceNow queues

  • Set up laptops for remote workers

  • Participate in weekend On-Call rotation

Onsite role - Local/Regional candidates only



Pay Details: $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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