Computer Support Associate

Waterloo, Iowa Technicians 126 days ago

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Summary: Seeking a Computer Support Specialist with experience in IT technical support, hardware setup, and customer satisfaction.

Job Requirements:

  • 1 year or more of IT technical experience or recent college graduate

  • Experience with hardware/new user setup, break-fix for hardware/software

  • Knowledge of computing and networking concepts

  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions

  • Knowledge of computer security policies

  • Degree in Information Technology discipline or equivalent experience (High School diploma or equivalent)

Preferred Skills:

  • Experience with ServiceNow queues

Job Responsibilities:

  • Imaging computers, replacing printer toner, disposing of outdated assets

  • Resolving trouble tickets from ServiceNow queues

  • Setting up laptops for remote workers

  • Participating in weekend On-Call rotation



Pay Details: $20.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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