Technical Support Specialist

Alachua, Florida Technicians 127 days ago

Apply

Summary: Seeking a Technical Support Specialist experienced in heavy equipment, automotive, or manufacturing equipment to assist with parts failures and updates.

Job Requirements:

  • High school diploma, certification, or associate degree.

  • Experience with heavy equipment, automotive, or manufacturing equipment.

  • Familiarity with part numbers or part lists related to the equipment.

  • Experience with TeamCenter, PowerBI, ECNs, or BOMs is a plus but not mandatory.

Preferred Skills:

  • Knowledge of TeamCenter, PowerBI, ECNs, or BOMs.

Job Responsibilities:

  • Collaborate with Sandvik Service Technicians to understand parts failures and warranty issues.

  • Identify failed parts and determine necessary updates and replacements.

  • Coordinate with Engineering for recurring issues and Warehouse/Sourcing for part availability.

  • Respond promptly to parts-related queries from Sales Areas using various systems.

  • Update recommended spares lists and stock requirements; liaise with the inventory group for specification changes.



Pay Details: $18.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Apply

  • Flex your reach.

    When you work with us, you gain access to our expansive network of top companies that are searching for engineering and technical talent just like you.

  • Leverage our reputation.

    Sometimes it's not about what you know, but who you know. And when you know us, you're getting your foot in the right doors, shaking the right hands, and landing in the right spots.

  • Let us go to bat for you.

    We'll make sure your resume, interview techniques, and technical training and certification are in line to shine with your next potential employer. We know what they're looking for, and we know how to help you stand out.